Setting

Add chat channels, read the numbers on each card, check and fix disconnected channels, set channel owners, and remove channels

Connect a Facebook page to your inbox and set up the page so GoChat can manage Messenger conversations

Connect a LINE Official Account to your inbox to receive and reply to customer chats in GoChat

Connect a Shopee shop to your inbox to manage its chats in GoChat

Connect a Lazada shop to your inbox to manage its chats in GoChat

See your shop's package and expiry date, compare packages, contact sales to buy or change package, check usage against your limits, and request add-ons

Set the new-message sound, choose which pages make a sound, give each page its own sound, and turn on device notifications that pop up even when the chat page is closed

Edit your shop name, time zone, and the shop address the bot sends to customers, and what the two shop code fields mean

Create an order notification set so the system sends the order summary and shipping details to customers in chat, test it with your team's chats first, then turn it on

Change the name and picture your teammates see, choose light or dark mode, see the shops you belong to, and sign out of devices you no longer use